Free Working Session: Coaching the Coaches: Spot the feedback patterns that let accountability slip.
COACHING THE COACHES
Why Feedback Fails
A 60-minute working session where you'll learn to spot (and fix) the feedback patterns that let accountability slip.
Your managers give feedback, but nothing changes.​​
In this session, we'll explore why.
If you support or lead people managers, you’ve likely seen this pattern:
A manager delivers feedback. It sounds professional and clear. The employee nods.
Two weeks later, the same behavior resurfaces.
Sound familiar?
Hey Ryan, thanks for sending the project updates. I just reviewed them. I'm just not seeing the 'wow' factor. We really need to make sure we're being professional and high-quality. You know how important this account is, right? Just keep an eye on it, okay?​
What's missing here? (That's what you'll learn to spot.)
Feedback isn't just about what you say. It's also about how you structure it.
When feedback is vague, when it lands as judgment instead of observation, when it doesn't connect behavior to impact, the receiver shuts down. Nothing changes.
The structure matters as much as the words.
This session isn't a lecture. It isn't a repackage of content you've heard a hundred times. It's a working session.
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→ Watch real feedback reps
→ Practice spotting where feedback breaks down (and coaching us to fix it)
→ Learn the CLEAR Framework: a 5-step structure for feedback that actually lands → Walk away with a diagnostic lens you can use immediately with your managers​​​​
You won't just listen — you'll notice, diagnose, and reflect.
A Quick Intro to the CLEAR Framework
Check: Make sure they're open to feedback
Label: Give them a headline
Evidence: Describe only what a camera would record (not what a critic would conclude).
Anchor: Connect the behavior to the impact
Request: Be clear about what you want moving forward
Across organizations we've worked with, we see feedback break down at the Evidence and Request stages.
That's where we'll spend most of our time.
When managers don't give effective feedback:
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Performance issues resurface
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Work escalates to you
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High performers disengage when low performance isn't addressed
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You spend hours managing around problems instead of solving them
Weak feedback doesn't just fail to change behavior.
It actively reinforces the wrong behaviors.
This is an hour well-spent if you:
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Support or lead people managers (HR, People Ops, Functional Leaders, Executives)
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Feel the cost of recurring performance issues
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Want managers to handle feedback with clarity and confidence
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Believe accountability should live with managers, not be absorbed upward​
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Are open to examining patterns, not just learning tools
If you’ve ever thought:​
​“Our managers mean well, but…”
“We invest in training, but nothing changes...”
“Accountability is still inconsistent...”
​....this session is for you
If your managers consistently delivered clear, structured feedback...
What work would stop escalating to you?
What time would you get back?
What performance issues would resolve?
That's what this session helps you build.
​Format: Free, live, interactive session
Length: 60 minutes
Audience: Leaders who coach or support people managers​
Attendance: Limited to 10 participants per session to ensure interaction.
You'll leave with:
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A simple 5-step feedback structure (CLEAR) you can use immediately
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The “Camera Test”: a fast way to eliminate vague feedback
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A diagnostic lens to spot where accountability is breaking down​